P2P Customer Service Representative

Date Posted : 18 Nov 2014

Contact Details

Company Name : EResumeX

Recruiter Name : Nicholson, Emily

Address : San francisco, california, 94101

Email Address : emily.nicholson@eresumex.com

Job Description

<font face="Times New Roman" size="3"> </font><p style="margin-bottom: 0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10pt;'>The P2P Customer Support Representative will build strong working relationships with customers, inter-company departments and Genentech/Roche Suppliers. The P2P Customer Support Representative will provide information and resolutions in response to inquiries about the Procure to Pay process in a call center atmosphere. </span></p><font face="Times New Roman" size="3"> </font><span style='color: black; font-family: "Arial","sans-serif"; font-size: 10pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;'>The job encompasses handling the following customer inquiries: shopping cart initiation, order status, product pricing, availability, scheduled deliveries, invoice resolution, payment status, corporate cards, and other policies and procedures. Accountable for the professional support that is due to our customers to ensure a high tier customer satisfaction level. </span>

Job Summary

Industry Type :
Customer Service
Gross Annual Wages :
Negotiable
Hourly Rate :
Negotiable
Required Travel :
No
Job Location :
San francisco, california, 94101
Telecommute :
No
Job Type :
Contracting opportunities
Experience:
< 1 years